Section 21 abolition and no-fault eviction

Section 8 Eviction Software for Landlords: Replacing the Section 21 Workflow

If you are searching for eviction software for landlords, you are almost certainly looking for a tool that still runs the old “serve a Section 21, count the days, file at court” routine. That workflow no longer exists. Since the Renters’ Rights Act 2025 came into force on 1 May 2026, Section 21 “no-fault” eviction is abolished and every assured tenancy in England is periodic. The job that eviction software now has to do is fundamentally different: it must build a correct, grounds-based Section 8 notice, prove the ground, track statutory notice periods, and hold an evidence trail that survives a contested hearing.

This guide explains what changed, what good eviction software for landlords should now do, how to score the tools on the market, and a worked example of how the right software would carry a real arrears case from first missed payment to a court-ready bundle.

Why the old Section 21 workflow is dead

Section 21 of the Housing Act 1988 let a landlord recover possession without giving a reason, provided certain prerequisites, deposit protection, the EPC, the gas safety certificate, the “How to Rent” guide, were met. The notice was procedural, not evidential: you did not have to explain why you wanted the property back. The Renters’ Rights Act 2025 removed it entirely. There is no transitional “you can still serve one if the tenancy started before May 2026” carve-out to rely on now, the route is gone for every tenancy, old and new.

That means three things for any software you use:

  • No no-fault notices. Possession must be justified on one of the statutory grounds.
  • No fixed-term ASTs. All assured tenancies are periodic; a tenant can end the tenancy on two months’ notice at any point.
  • The only landlord route is Section 8. A possession claim must cite a ground in Schedule 2 to the Housing Act 1988, served on the current prescribed Section 8 form on GOV.UK.

Any software still marketed around “Section 21 made easy” is selling you a notice the court will reject before it reads the first line. For the wider picture, see our explainer on Section 21 abolished: what landlords need to know in 2026 and the head-to-head in Section 8 vs Section 21: what changed after the Renters’ Rights Act 2025.

What “eviction software for landlords” must now do

The Section 8 process is far more demanding than Section 21 ever was, because the landlord now carries the burden of proving the ground. A perfectly formatted notice that you cannot substantiate at a hearing is worthless. Modern eviction software for landlords should therefore handle four things, not one.

1. Pick the right ground (and the right notice period)

There are roughly 37 grounds in the post-RRA framework, split into mandatory and discretionary. With a mandatory ground, if you prove the facts the court must award possession. With a discretionary ground, the court decides whether it is reasonable to grant possession even when the facts are made out. The notice period depends entirely on which ground you use. Good software should ask what is actually happening in plain language, then map it to the correct ground and statutory minimum notice, never make you guess a form number or a date.

Common situation Likely ground Type Minimum notice
Serious rent arrears (3 months’ / 13 weeks’ rent unpaid) Ground 8 Mandatory 4 weeks
Some arrears / persistent late payment Grounds 10, 11 Discretionary 4 weeks
Landlord intends to sell Ground 1A Mandatory 4 months
Landlord or close family to move in Ground 1 Mandatory 4 months
Anti-social or criminal behaviour Ground 14 Discretionary Can be immediate

A few points the software must get right, because they trip up landlords constantly:

  • Ground 8 arrears must reach three months’ (or 13 weeks’) rent at both the date of service and the date of hearing. If the tenant pays the balance down below the threshold before the hearing, the mandatory ground collapses, which is exactly why arrears tracking matters.
  • Grounds 1 and 1A now carry four months’ notice, not two, and both come with restrictions on re-letting the property afterwards.
  • Grounds 3, 4 and 16 were abolished by the RRA. Any template that still lists them is out of date.

Always confirm the live position on legislation.gov.uk and use the current prescribed form on GOV.UK. For a deeper walkthrough of how each ground works, read Section 8 notice explained: how landlords regain possession in England (2026).

2. Generate the notice on the correct prescribed form

The notice must be on the current prescribed form and must state every ground relied on, together with the particulars, for example, a rent statement for arrears grounds, or dates and incident details for anti-social behaviour. Software should:

  • populate the current prescribed form, not a home-made facsimile of it;
  • insert the correct earliest-possession date calculated from the longest applicable notice period where multiple grounds are used;
  • carry the particulars across cleanly, so the ground stated on the form matches the evidence in your file; and
  • flag an incompatible mix of grounds and dates before you serve, not after.

A single wrong date or a missing particular is enough to have the notice struck out and force you to start again, losing weeks and, on an arrears case, more rent. See Section 8 notice template for England: get it right the first time for the wording landlords most often get wrong.

3. Track deadlines and the claim window

A Section 8 notice has a shelf life. In broad terms you must begin court proceedings within 12 months of serving the notice; let that window lapse and the notice expires, and you must serve a fresh one and restart the clock. Between service and that long-stop date you also have to wait out the notice period itself before you can issue a claim. Eviction software should diary three dates and alert you well before each one:

  1. the service date (and how service was effected);
  2. the expiry of the notice period, after which you may issue proceedings; and
  3. the claim deadline, after which the notice is dead.

This is precisely the kind of multi-deadline tracking that a spreadsheet quietly fails at. Miss the claim window on a contested arrears case and you have handed the tenant several more months rent-free.

4. Build the evidence trail

Because most useful grounds are contestable, the hearing turns on evidence, not on the notice itself. A judge wants to see a clean, timestamped record:

  • a rent ledger showing every payment and every shortfall;
  • correspondence, reminders, payment-plan offers, the tenant’s replies;
  • the inventory and inspection records where condition or anti-social behaviour is in issue;
  • proof of service of the notice, dated and method-stamped; and
  • the tenancy agreement and compliance documents.

A tool that keeps all of this in one place, timestamped and exportable as a bundle, is worth far more at a contested hearing than a bare notice generator. The notice gets you to court; the evidence wins the case.

Features to look for when comparing tools

When you evaluate eviction software for landlords, score each option against this checklist. Treat anything in the first column as a hard requirement, not a nice-to-have.

Capability Why it matters Red flag if missing
RRA-current grounds and notice periods Legacy logic produces void notices Still mentions “Section 21” or “no-fault”
Current prescribed Section 8 form on GOV.UK A non-prescribed form is rejected Hard-codes an old form number
Guided ground selection Mandatory vs discretionary changes your odds Cannot say which ground its template uses
Notice-period and claim-window alerts Missed deadlines kill the claim No deadline diary at all
Arrears calculation against the Ground 8 threshold The threshold must hold at service and hearing No rent ledger or threshold check
Document storage and proof of service The bundle wins the hearing No evidence trail
Cost transparency Court and bailiff fees sit outside the software Implies the software covers court costs

What to be wary of: any product that still defaults to “no-fault” language, promises a “guaranteed” or “instant” eviction, or cannot tell you which ground its template uses. None of those reflect the law as it stands on 18 June 2026. Court fees and bailiff costs sit entirely outside any software subscription, budget for those separately and see Section 8 court costs and fees: what it costs to evict in 2026 for the numbers.

A worked example: arrears from first miss to court-ready bundle

Take a typical case. Priya lets a two-bed flat in Leeds for £1,200 a month on a periodic assured tenancy. Her tenant pays on the 1st. Here is how a well-built tool would carry the case.

  • 1 March, first missed payment. The software logs a £1,200 shortfall on the rent ledger and prompts Priya to send a reminder. Arrears: one month. No mandatory ground yet.
  • 1 April, second miss. Arrears reach £2,400. The tool offers a payment-plan letter template and records the tenant’s “I’ll catch up next month” reply. Still short of the Ground 8 threshold.
  • 1 May, third miss. Arrears hit £3,600, three full months’ rent. The software flags that the Ground 8 threshold is now met and that the threshold must still be met at the hearing. It recommends Ground 8 (mandatory) plus Grounds 10 and 11 (discretionary) as a belt-and-braces combination, so that even if the tenant part-pays before the hearing, the discretionary arrears grounds remain live.
  • 2 May, notice generated. The tool populates the current prescribed Section 8 form, attaches the rent ledger as particulars, sets the correct earliest-possession date for a four-week arrears notice, and records proof of service. It diaries the notice-expiry date and the 12-month claim long-stop.
  • Early June, notice period expires. Priya can now issue proceedings. The software has already assembled the bundle: ledger, correspondence, tenancy agreement, deposit-protection evidence and proof of service, exportable as a single PDF.
  • At the hearing, threshold re-checked. The ledger shows arrears still above three months, so the mandatory ground holds. If the tenant had paid down to £3,200 the day before, Ground 8 would fail, but Grounds 10 and 11 would still be argued.

The software did not decide whether Priya should evict. It made sure that when she chose to, the ground was correctly identified, the threshold was monitored, the form was right, the deadlines were tracked, and the evidence was ready. That is the whole job of eviction software for landlords in 2026.

Software is not a substitute for getting the ground right

Eviction software speeds up the mechanics, it does not decide whether your ground actually holds. A mandatory ground like Ground 8 must be made out on the facts; a discretionary ground leaves the decision to the court even if your paperwork is immaculate. If a tenant defends the claim, or if the ground is borderline, take advice early. Software gets the form and the dates right; a solicitor or accredited adviser tells you whether the case is winnable and whether possession is the right call at all.

It is also worth remembering what is not yet in force. The PRS Landlord Ombudsman (expected around 2028) and the PRS Database (phasing in across late 2026–2027) are not operating on 18 June 2026, so any tool claiming to “register your eviction on the database” today is overstating the position. As those reforms land, good software will add support for them, but it should not pretend they exist yet.

Before reaching for a notice at all, it is often worth weighing the alternatives. A negotiated end to the tenancy can be faster and cheaper than a contested claim, see Surrender vs Section 8 eviction: which route should you use to end a tenancy?.

Frequently asked questions

Can I still use eviction software that mentions Section 21?

No. Section 21 was abolished by the Renters’ Rights Act 2025 on 1 May 2026, with no surviving carve-out for older tenancies. Any tool that generates a Section 21 notice produces a document the court will reject. If a product still markets a “Section 21 workflow”, treat it as out of date and move on.

Does eviction software file the court claim for me?

Generally no, and you should be sceptical of anything that claims to. Good software prepares the notice, tracks the deadlines and assembles the evidence bundle, but issuing a possession claim is a court process with its own fees. The software’s value is in getting you to the courtroom door with watertight paperwork.

How does the software know which Section 8 ground applies?

Well-designed tools ask what is happening, arrears, anti-social behaviour, an intention to sell, a need to move family in, and map your answer to the relevant Schedule 2 ground and its statutory notice period. It should always tell you which ground it is using and whether that ground is mandatory or discretionary, so you understand the strength of your case.

What notice period will the software set for rent arrears?

For arrears grounds such as Ground 8, the minimum notice is four weeks. The software should set the earliest-possession date accordingly and, where you rely on several grounds at once, use the longest applicable notice period. It should also confirm that arrears reach three months’ or 13 weeks’ rent before recommending the mandatory Ground 8.

Will the software keep the prescribed form up to date?

That is the whole point of using a tool rather than a static download. The prescribed Section 8 form on GOV.UK can be revised, and the software vendor should update its template when it changes. Always sense-check the output against the current prescribed form on GOV.UK before serving, the responsibility for serving a valid notice remains yours.

Is the Ground 8 arrears threshold checked only once?

No, and this is the most common costly mistake. The three-month / 13-week threshold must be met at the date of service and at the date of the hearing. If the tenant pays the balance below the threshold before the hearing, the mandatory ground fails. That is why arrears tracking, not just notice generation, is essential.

Coming soon

Tenancy Pilot’s eviction module is built for the post-Section 21 world: guided Section 8 ground selection, the current prescribed notice, automatic notice-period and claim-window alerts, arrears tracking against the Ground 8 threshold, and an evidence trail in one place. Tenancy Pilot is launching soon, join the waitlist to be first to use the new Section 8 workflow the moment it goes live.

This article is general information, not legal advice. Eviction is a high-stakes legal process, verify the current grounds, forms and notice periods on GOV.UK and legislation.gov.uk, and consult a solicitor or qualified adviser before serving any notice or starting a claim.

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